Refund Policies
ALL SALES ARE FINAL
INCORRECT SHIPPING INFORMATION WILL RESULT IN PACKAGE BEING RETURNED.
(Cost of reshipment will be customers responsibility)
ORDERS WITH INVALID SHIPPING INFORMATION CAN NOT BE REFUNDED ONCE FULFILLED.
ORDERS SUBMITTED WITH DISCOUNT CODES OR PAYMENT PLANS ARE NOT ELIGIBLE FOR REFUND/CANCELLATION
ONLY ONE AMBASSADOR CODE IS ALLOWED PER PURCHASE
(Orders utilizing multiple codes at once will be cancelled)
WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES UNLESS THE PRODUCT IS RECEIVED DAMAGED OR INCORRECT.
(Images are required)
ANY DEFECTIVE ITEMS OR ITEMS DAMAGED IN TRANSIT CAN BE REPLACED WITHIN 14 DAYS FROM THE MOMENT THE PACKAGE IS DELIVERED. REPLACEMENTS WILL NO LONGER BE AVAILABLE AFTER THE 14 DAY MARK.
ORDERS THAT HAVE NOT BEEN FULFILLED WITHIN THE PROCESSING TIME ARE ELIGIBLE FOR A REFUND.
PACKAGES LOST BY CARRIER ARE ELIGIBLE FOR A REPLACEMENT/REFUND.
(A missing package claim must be filed and resolved with carrier to receive replacement/refund)
WE DO NOT REPLACE STOLEN ITEMS.
For assistance and further questions, please contact our support team at
info@elegancenailsupply.com
The Elegance Approach
Inspire & Craft
Developing and leveling up your craft as a technician takes heart. At Elegance, we believe in providing the artists of this industry with products that will allow them to provide an unforgettable service.
Building A Connection
Not only do you provide a service as a technician, you have the opportunity to build a connection with another person. You are the coach. You lay the playing field and you have the chance to not only touch the hearts of others, but to create a love that lasts.
Quality That Will Last
From our wide varieties of acrylic to our beautifully constructed nail brushes, we bring you absolute and nothing but quality. Products that you will always use. Tools that will never fail you.
Beauty Begins With us
The simplicity of beauty. It all begins at the palm of your hands. You are the leader and the creator of beauty.